Shipping Policy

Shipping & Delivery

We typically ship our products within two business days of order placement. All orders, including expedited shipping methods, placed after 2:00 pm Eastern Standard Time are processed the next business day.

Please keep in mind that we only process orders Monday through Friday. Orders placed on Thursdays could ship Friday or Monday, while orders placed on Fridays could ship Monday or Tuesday and still be within our two business days shipping policy. If the product you have ordered is not in stock, we will notify you of this.

Shipping specials exclude any order to Alaska, Hawaii, or international orders.

Once an order leaves our facility it is out of our hands. We are not responsible for the package, and we are unable to stop or cancel the order.

Shipping specials and promotional shipping rates (flat rate, free, etc.) and Smart Post shipping options require a physical mailbox where the USPS delivers mail. If you are unable to recieve mail at your shipping address you must choose a different shipping option.

Accepting Your Shipment
Before signing for and accepting your shipment, from the freight truck, please inspect it for damages. If your item appears to be damaged do not sign or accept it or you may lose your right to return or exchange the damaged item. Please contact us with any questions regarding accepting your shipment.


© Water Softeners and Filters Inc. Your Home for Water Filters, Water Softeners, and Water Treatment